Reference

Privacy Policy – How We Protect Your Account

Your account and payment details are central to how for4d link operates.

Account data encryptedPayment details protectedData access rights
for4d link Privacy Policy – How We Protect Your Account
REACH OUT ANYTIME

How to Contact Us About Your Privacy

We keep several channels open so you can ask about your data, request changes to your account details, or report a concern. Reach out to our team during business hours and we will respond promptly. Your privacy questions matter and we treat them with care.

Team online

Live Chat Support

Open the chat window in your account dashboard. Our team responds in real time during operating hours, Semarang time, seven days a week. Ask about your data or request copies of your account records.

Email Support

Send a detailed message to our privacy contact inbox. Include your account username and the specific information you need. We aim to reply within 24 hours with answers or next steps.

Account Settings

Update your profile, email, and phone number directly in your account. Navigate to Settings → Personal Details to change how we contact you or correct any information on file.

SECURITY & TRANSPARENCY

How We Keep Your Data Safe

for4d link uses industry-standard encryption to protect your login details and payment information. Every withdrawal you initiate is verified through multi-step authentication before funds leave your account.

Encryption & Verification

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Withdrawals require you to verify your identity through your linked payment account before transfer approval.

Data Retention

We keep active account records during your membership and for two years after closure for dispute resolution and regulatory compliance. Game logs and transaction history remain accessible in your dashboard.

Cookie & Analytics

Cookies remember your login and language preference. Analytics track how you navigate the lobby so we can fix bugs and improve speed. Cookies do not follow you off-site.

Third-Party Access

Payment processors like DANA, OVO, GoPay and QRIS see transaction details only. Game studios cannot access your personal information. Law enforcement requests must meet local legal standards.

Your Access Rights

You can request a full copy of your personal data, ask us to correct inaccuracies, or request deletion where we have no legal reason to retain it. Contact support to start the process.

Policy Updates

We notify you of material changes via email at least 30 days in advance. Continued use of your account after the update date means you accept the new terms.

Privacy Questions We Hear Often

These are the privacy topics that come up most from our Indonesia community. If your question isn't answered here, our support team is available via live chat in your account dashboard.

Your account and personal details are marked as inactive immediately. We retain records for two years for compliance, then delete them permanently. You can request immediate deletion before the two-year window; we will accommodate it where no dispute or legal hold is in place.

No. We see only the deposits and withdrawals you process through your for4d link wallet. Your payment provider's internal transaction history and other transfers remain private between you and that provider, not visible to us.

Your withdrawal is verified by for4d link, then sent to the payment processor you chose (DANA, OVO, GoPay or QRIS). Only the processor and your bank or digital wallet see the transaction. We do not forward your banking details to third parties.

We do not sell your contact details. We use them to send account updates, withdrawal confirmations, and support replies only. We may share anonymised data (no name or email) with payment providers to reduce fraud, but never share personal contact details for marketing.

Go to your account Settings, scroll to Privacy & Data, and select Download My Data. You will receive a file with all information we hold within 48 hours. If the option isn't visible, contact live chat support and we will process the request manually.

Cookies store your login and language choice so you do not re-enter them each time. Analytics cookies track how you move through the lobby to help us fix speed issues. You can disable non-essential cookies in your browser settings; login cookies must remain active to use your account.

We do not use GPS to track your physical location. We see only your IP address region (used to verify you are in a supported area where local law permits access). Your device's own location services are independent and controlled by your phone settings.